Shipping, VAT and import tax info

Balance and Rehab Bundle

₩398,000 KRW
Shipping calculated at checkout.
Colour - Natural
Pre-order Terms & Conditions

Pre-order and Made-to-order products are not currently available for immediate shipment. They will be shipped as soon as they are ready for dispatch. Keep in mind that some items may require a deposit or full payment to finalize the order.

International delivery

If you are ordering from outside of the UK, our website automatically charges prices excluding VAT/sales tax. However, you will be charged sales tax when your order reaches your destination country. You will be charged by the courier company. You may also be charged duty fees and a handling fee by the courier company. Unfortunately, we have no control over these charges and cannot predict the cost.

If any parcels are returned to us because import charges are higher than expected, we reserve the right to deduct any costs we may incur from your refund.

More info here

Shipping and delivery

Various shipping options are available, including international delivery. Orders are typically processed before midday. Shipping costs will be calculated automatically at checkout based on your shipping address.

More info here

Return & Refunds

We offer a no-hassle returns policy to any unused product with intact original packaging. For full-priced items, you have 30 days to contact us. For items bought during a sale, you have 14 days to contact us. You will need to provide proof of purchase. In these circumstances, you will be eligible for a full refund.

You will be eligible for a full refund of the cost of the product if you return your item unused with all original packaging intact. If you are returning your product from a country outside of the UK, you may have to cover the cost of the shipping charges.

For further details, go to our Return & Refunds Page.

Washing Instructions

  • Clean with soap and warm water